We want you 100% satisfied. We believe that satisfied customers are return customers!
We will do our best to be fair and reasonable. Below is our simple return policy and instructions.
Within 45 days of purchase you may return new unused items for an exchange or a
refund. We will accept a returned product, as long as the product is in new and
original condition in the factory packaging. The package may be opened for the purpose
of trying the product on, but tags must still be attached and the product can
not show any sign of having been worn.
Closeout or discontinued items are not returnable. Any item that has
been embroidered is not returnable, as it is no longer in original condition.
In order to return an item please contact us and obtain a RETURN AUTHORIZATION NUMBER. Packages
arriving without an RA number must be refused and returned at sender’s expense.
To receive an RMA simply send us an email request (include the order number) or call our toll free line.
If you want to exchange an item for a different size, e-mail us at
email@example.com to arrange to have the new item sent and receive
your RMA. You may also call us 1-888-333-6422.
If you do not want an exchange but want a refund, you may also e-mail your request for
an RMA to
firstname.lastname@example.org, or call us at 1-888-333-6422
We will not process a
refund or an exchange if any of the following conditions exist:
Item is not received back within 45 days of purchase.
Item shows any wear or sign of being used.
Shipping and handling charges are not refundable.
Exchanges will incur our regular shipping fee.
114 E CALHOUN ST.
Woodstock, IL 60098
Most products carry a
manufacturer’s warranty. The seller, NICASHOOTING.COM hereby expressly
disclaims all warranties including any implied warranty of merchantability for a
particular use. To file a warranty claim you must contact the manufacturer
directly. We can provide you with contact information if needed.
Domestic Customers may choose from three shipping methods, US Postal Priority Mail, FedEx or UPS. The shipping fee is based on the weight of the items and your zip code. You choose the method.
Most orders placed before 12:00PM Central Time will be shipped the same day.
International Customers may choose from US Postal Global Priority Mail or US Postal Global First Class Mail for packages under $40USD and under 4 lbs. If you choose First Class Mail, there is no tracking or insurance. If for some unforeseen reason the package does not arrive, there is no recourse and NICASHOOTING.COM, is not responsible. We will do everything we can to help find the package, but we will not refund or reship the items. If you choose Global Priority Mail, there is tracking and insurance included. We will help find a lost package, and if need be, resend the products, or refund your purchase, once the USPS has declared the package lost. 99% of our international packages incur no problems or delays.
International Customers are responsible for any customs fees imposed by their respective customs agents.